
RESTAURANT STANDARDS & COMPLIANCE MANAGEMENt
CMX1 keeps you connected to all of your restaurants so you can uphold standards, assess compliance, gather real-time data & feedback, and drive continuous improvements.
Replace your paper-based routines with the standards & compliance management tools you need to work smarter and faster

Increase accountability and productivity with digital policies & SOPs
Ditch the policy binders and digitize standards & training with on-demand instructions, resources, and feedback mechanisms to ensure teams always perform at their best. Easily update and administer policies with digital authoring tools, access & version controls, and immediate or scheduled publishing.
Greater visibility and control with checklists, audits & inspections, and corrective actions
Ensure compliance and mitigate risk by automating audits & inspections—including food safety standards, food preparation & presentation, HACCP, facility condition & cleanliness, personal hygiene, equipment, service excellence, and more . Customize checklists to fit your exact needs, know where issues exist, and hold parties accountable with automated corrective action processes.


Improved record keeping & compliance with automated document management
Save time & resources by automating document collection, tracking, storage, and renewal for business-critical documents. Leverage a self-serve wizard to control document creation, versioning, applicability requirements, access rights, workflow management, & more.
Eliminate manual processes with flexible, automated workflows
Automate operational workflows for all of your restaurants, saving you time and giving you peace of mind when it comes to tasks, assignments, permissions, notifications, case management, corrective actions, and more. Eliminate missed steps in your processes and ensure the right people are doing the right things at the right time.


Foster continuous improvement with real-time tracking, reporting, & trend analysis
Track issues and corrective actions by location, identify trends across your restaurants, and make informed decisions to improve food safety & quality. Slice and dice your performance data with user-friendly BI reporting to help you harness every operational detail, including comparing your highest and lowest performers.
Endless applications in a single platform
- Daily checklists & assessments
- Regulatory compliance
- Brand standards management
- Food safety standards & accountability
- Above-restaurant leadership assessments
- Customer experience audits
- Ambiance & facility condition reviews
- Service excellence evaluations
- Food quality & consistency inspections
- Cleanliness, hygiene, & safety assessments
- Health inspections
- Equipment maintenance & inspection programs
- Labor scheduling
- Automated line checks & food safety verification
- GFSI-recognized audit readiness (SQF, BRC, ISO FSSC 22000)
- HACCP compliance
- Inventory management
- Waste tracking & reduction
- Construction, opening, & transfer of ownership
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“With CMX1, we can instantly engage with every restaurant, gathering real-time data or feedback. We can digitize simple to complex activities, from a manager doing a quick check to in-depth operational and brand standard audits conducted by specialized subject matter experts. CMX1 is essential for performance measurement, identification of opportunities, and automation of corrective action for continuous improvement.”
ANNA ELIZABETH BRETON
VICE PRESIDENT, CENTER OF EXCELLENCE
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"We consider CMX1 to be a game-changer. With it, we are better able to manage and maintain high-quality standards and consistency across all of our sports bars. And the intuitive interface makes it very easy for our team to develop and execute programs to ensure all sports bars are compliant and operating with consistency. The impact on operational excellence has been impressive and immediate.”
DREW ROBERTS
DIRECTOR, BRAND OPS PERFORMANCE AT BUFFALO WILD WINGS
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“The CMX1 platform is strategic to Luna Grill in many ways, from quality and safety to brand standards and risk mitigation. It will elevate our ability to provide an exceptional guest experience.”
MICHELLE GONCALVES
SENIOR VICE PRESIDENT, RESTAURANT EXCELLENCE AT LUNA GRILL
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Restaurant STANDARDS & COMPLIANCE MANAGEMENT
Frequently asked questions
What are brand standards for restaurants?
In the restaurant industry, brand standards are the set of guidelines that define a brand’s promise to its customers—how their brand is presented and experienced by customers. Restaurant brand standards typically focus on brand identity, customer experience, operational consistency, food safety, and quality control. Examples of common restaurant standards include food quality & presentation, customer service, ambiance & facility conditions, personal hygiene, cleaning & sanitation, employee appearance & conduct, and safety regulations. Brand standards are important for restaurants to develop and digitally implement to support their brand reputation, quality assurance, customer and employee safety, operational efficiency, and customer loyalty.
What does compliance management entail?
Compliance management is a robust process that ensures a business abides by all relevant brand, industry, and regulatory standards. Due to the ongoing nature of compliance management, business should look to implement a compliance management system that incorporates components of: identifying compliance obligations, assessing compliance risks, developing & implementing policies and standard operating procedures, education & training for employees, monitoring & auditing performance, reporting, documentation, and remediation (also known as corrective actions).
How can a compliance management system elevate food safety and quality?
A compliance management system is a powerful digital solution that brings all standards, compliance, and operational efforts into a single program with integrated data, content, workflows, and reporting. Compliance management systems can fully automate food safety and quality assurance processes, including use cases across policies & SOPS, audits & inspections, product monitoring & testing, supplier and vendor compliance, recalls & withdrawals, HACCP compliance, GFSI-recognized certification readiness, and more. These systems are mission critical to meeting food safety & quality standards and safeguarding brand reputation and customer trust.
What are the most common ways restaurants are using standards & compliance management systems?
From ensuring food safety to managing supplier relationships, the demands on restaurant operators are extensive. Modern compliance management systems offer robust solutions to help restaurants automate daily tasks, enforce safety & quality protocols, and ensure regulatory compliance. Restaurants typically implement standards & compliance management systems to address all aspects of their operations, including some of these top examples from leading restaurant brands.
What should a restaurant look for in a standards & compliance management system?
Before selecting a compliance management solution, evaluating your current compliance management needs is essential. When evaluating compliance management solutions, prioritize the features that directly meet your needs. The features restaurants most commonly need from a standards & compliance management system include enterprise policy management, automated auditing with corrective actions, centralized document management, and robust reporting & analytics. Other factors to consider when evaluating compliance management solutions are ease of use, mobile access, offline capabilities, data & system integrations, self-service tooling & program configurability, scalability, and integrated partner management, quality management, and risk management solutions.