Frequently asked questions
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Explore our FAQs to find answers to common questions about our solutions.
How do organizations benefit from an operational excellence software system like the X1 Platform?
An operational excellence platform like our X1 Platform fosters enterprise-level operational excellence by offering a comprehensive, no-code solution for managing quality, risk, and compliance processes efficiently. Its adaptability to complex organizational structures and self-service configurability enables businesses across various industries to maintain agility and ensure compliance, enhancing overall operational standards and risk management practices.
How does the X1 Platform help with business agility to support complex business scenarios?
As an enterprise-level operational excellence software system, the X1 Platform enhances business agility by enabling enterprises to configure and manage their quality, risk, and compliance processes in real-time. It supports complex, custom workflows and hierarchical structures, allowing organizations to quickly adapt to new regulations and business challenges without the need for external assistance or programming.
Can I configure the X1 Platform without external help?
Yes, the platform provides unrivaled self-service and configurability options, allowing users to adapt to business needs swiftly without requiring vendor support or additional development. This ensures agility and responsiveness within your operational processes.
Does the X1 Platform offer any mobile solutions?
The X1 Platform is optimized for web and mobile use, with native applications available for iOS, Android, and Windows devices. It supports offline work, with capabilities to sync data and artifacts once online, ensuring flexibility and accessibility for users anywhere.
What kind of security measures does the X1 Platform have?
The platform ensures high-level security with SOC-2 compliance, data encryption in-transit and at-rest, SAML single sign-on (SSO), dynamic user provisioning, and more, hosted on AWS for scalable and secure data management.
How does the X1 Mobile App drive operational excellence in the field?
The app enhances operational excellence by providing mobile access to CMX1’s tools to front-line teams, ensuring quality and compliance through real-time data and reporting capabilities regardless of online or offline connectivity.
How does the X1 Mobile App support quality management activities in the field?
To ensure quality checks and compliance measures are accurately recorded, the X1 Mobile App enables field teams to use their mobile devices for comprehensive data capture and documentation.
How does the X1 Mobile App maintain operational standards without internet access?
The app's offline mode allows seamless data capture and later synchronization, ensuring no disruption in quality and compliance activities, thus upholding operational excellence.
What features does the X1 Mobile App offer to support operational decision-making?
With real-time alerts and reporting, the app empowers users to make informed decisions, driving continuous improvement and operational excellence even when mobile.
What advanced data capture options does the X1 Mobile App offer?
The X1 Mobile App includes capabilities for extended data capture using device cameras, attachments, Bluetooth, and local storage, ensuring that users can collect and save data even when offline.